What are Fulfillment Services?
You’ve done the hard part and made the sale. To complete an exceptional customer experience, you need to ensure your product reaches its destination when the customer expects it.
Shipping fulfillment services allow you to spend more of your time on the things you love, such as developing new products and marketing.
Fulfillment services are outsourced to a third party operating from an order fulfillment center.
Ecommerce fulfillment companies manage everything from inventory storage to packing and shipping. They can also handle reverse logistics, so if a customer makes a return, your order fulfillment company can take care of it.
At ShippingTree, we understand that not everyone is a supply chain expert. With our premium product fulfillment services, you don’t have to be.
How to Choose a Fulfillment Strategy
A successful ecommerce fulfillment strategy aligns with the needs and goals of your organization.
When selecting the right ecommerce fulfillment services for your organization, you need to know what’s important to shoppers. Take these data points into consideration:
- 61% of shoppers will abandon their purchase if fees are too high.
- 53% of shoppers say delivery speed is important to them.
- 38% of shoppers will avoid retailers if they have a poor experience.
- 25% of shoppers have previously canceled an order due to slow delivery times.
When choosing the right strategy, you need to ensure affordable delivery, fast delivery speeds, and constant customer support. Can you manage that by yourself?
For non-drop shippers, you have a choice between in-house fulfillment and using a third-party service, like ShippingTree.
Fulfillment Services Offered at ShippingTree
Order Fulfillment
Stored, packed, delivered! Our cloud-based fulfillment software fulfillment software easily integrates with your shopping cart platform and automatically captures your orders. You’ll have real-time visibility of your product during every step of the process; everything is streamlined to ensure your customers get their orders as quickly as possible!
B2B Fulfillment
Many ShippingTree customers wholesale their product, and ShippingTree is just as suited for B2B fulfillment as it is for ecommerce fulfillment. Our pricing is unbeatable and we know how to comply with all the major retailers’ strict receiving guidelines.
Kitting and Assembly
Sometimes, in order to deliver the perfect product, kitting and assembly is required. Whether that’s kitting for a subscription-based service or assembly for watches that have multiple strap options, ShippingTree is the only fully customizable solution out there. Whatever your needs are, we can do it.
Gifts
Whether you offer gift wrapping services on your website or manage a dedicated gift shop, ShippingTree can handle all your custom gifting needs!
Returns Processing
Returns are annoying – but they don’t have to be as annoying as you’ve grown used to! The ShippingTree platform allows for easy returns processing, and our customizable model gives you various options in terms of inspection, quarantine and re-stocking of your returned inventory.
FBM Fulfillment Service
We receive, inspect and prepare your goods to be shipped using Amazon FBM.
Storage
Our warehouse is located in Cypress, California – just a few miles from major airports and one of the biggest commercial sea ports in the world. We use live, 24/7 video monitoring and state of the art security to make sure your product is always safe.
What is Ecommerce Fulfillment?
eFulfillment (sometimes spelled as E fulfillment) is the whole process of receiving a customer’s order and ensuring their product reaches their door fast. It includes inventory management, order processing, order packing, and, finally, transporting each box to the customer’s door.
You can either handle all this yourself in-house or choose from a selection of professional ecommerce fulfillment companies to manage everything on your behalf.
At ShippingTree, you gain access to five-star ecommerce warehouse shipping solutions controlled from a state-of-the-art remote platform.
We handle everything ecommerce and ensure your customers receive their items in as little as two business days, wherever they happen to be in the U.S.
Our ecommerce fulfillment center is driven entirely by advancing tech, enabling you to see exactly what happens in our warehouse at any time.
By choosing Shipping Tree, you get to spend more time building relationships with your customers, launching your next great product, and creating your next marketing campaign.
What Industries Do Our Ecommerce Fulfillment Services Serve?
Beauty and CPG
Direct-to-consumer brands have been successfully disrupting the conventional retail model for the past few years now. To successfully build a brand off this model, you need to have enterprise-grade logistics capabilities to ensure a smooth customer experience. The ShippingTree platform is designed specifically to help you behind the scenes, freeing up your time to focus on your brand!
Apparel and Accessories:
Whatever the product or price point, the ShippingTree platform can be customized to fit your specific needs. ShippingTree can be completely white-labeled so your customers won’t even know we’re there!
Consumer Electronics and Accessories:
Same day processing, low shipping rates and live tracking all make sure your customers get their gadgets as quickly and easily as possible.
Crowdfunding Campaigns
The crowdfunding industry has turned into an absolute behemoth. We help brands that have been oversaturated with the insane volume of orders that come with a successful campaign. ShippingTree can manage their supply chain and get the product to their customers within the promised deadline. We can handle everything from picking up product at the factory to getting it shipped out to backers.
Luxury Goods
The ShippingTree warehouse is fully secured and has 24/7 video surveillance. We also have a secure storage area specifically designed to hold your most valuable items.
Order Fulfillment Options
Any growing company needs to have a strategy to handle logistics. Every organization has different needs, and so there are multiple order fulfillment models at your disposal.
Let’s look at some of the most popular order fulfillment strategies small businesses choose to employ.
Dropshipping
The number of businesses utilizing dropshippers has exploded due to the fact anyone can set up one of these businesses remotely. Businessowners operating under a dropshipping model have the clear benefit of someone else handling their shipping needs. Since you never see or handle the product under this model, you don’t need a shipping infrastructure.
The only downside is the dropshipping company is responsible for packing and shipping. You have no control over quality, efficiency, or speed.
Self-Fulfillment
Self-fulfillment is the most popular type of order fulfillment option for new businesses. Using this model, you have the greatest level of flexibility over your shipping needs while keeping your costs down.
The problem is you’re responsible for every aspect of the supply chain. You need space to store your products, a self-managed inventory management system, and time to pack and ship.
Most growing small businesses quickly find that they outgrow the self-fulfillment model.
Fulfillment Company
By far, the most flexible, scalable option is to select an order fulfillment company to manage your shipping infrastructure.
Professional warehouse and shipping services are operated by logistics experts. They handle everything from warehousing to fulfillment, as well as reverse logistics.
While warehouse and fulfillment services can be more expensive, there are countless benefits to entrusting this part of your business to someone else.
Most businesses find the investment to be worth the time and peace of mind they get in return.
Benefits of Third-Party Fulfillment
Are you feeling hesitant about investing in professional order fulfillment services? Ignore the initial ticket price and consider how third-party shipping fulfillment services can take your business to the next level.
Expertise
Are you a master of logistics? Do you have any experience with supply chains? If not, hand this aspect of your business over to the experts.
When problems arise, professional ecommerce fulfillment operations know how to rectify those issues and guarantee seamless shipping.
Optimize Development and Delivery
An optimized development and delivery system aren’t only beneficial for you; it’s beneficial for the customer.
Streamlined delivery systems ensure that your customers receive a high-quality product quickly.
At ShippingTree, our optimized delivery systems can get your products to your customers in as little as two business days. Fast, hassle-free deliveries are a proven boon to any business and make it more likely that first-time customers become repeat customers.
Flexibility
The big downside of dropshipping and self-fulfillment models is they lack flexibility. If you’re running your business from home, what happens if your business goes viral and has thousands of additional customers?
Ecommerce fulfillment services are capable of handling surge orders and scaling your operations to meet the needs of your customers.
Likewise, if your business operates seasonally, they can also adjust your services during less demanding periods. This ensures efficiency and guarantees that you only pay for what you need.
Save Time
Self-fulfillment means you need to buy packing supplies, spend time taking inventory, pack the boxes, and take them down to the post office. Managing order fulfillment in-house means dedicating a huge chunk of your day to sending out orders.
Outsourcing fulfillment enables you to spend more time on product development, employee management, and marketing.
Ecommerce Warehousing
Inventory management is one of the most complex areas of eFulfillment services (also known as e fulfillment services). With ShippingTree, we make it easy to optimize your inventory management needs.
Using the web-based ShippingTree Warehouse Management System, you can see what’s happening in our warehouse at any time.
Our customized ecommerce warehouse shipping solutions enable you to spend less time worrying about your inventory and more time generating sales.
As part of our ecommerce fulfillment services, we provide:
- Customized storage solutions.
- An ordered approach to inventory management.
- Accountability through images and videos.
- Branded packaging.
- Reverse logistics.
You can monitor the whole process through the ShippingTree dashboard. We’ve made it as user-friendly as possible because we understand that not everyone wants to be a supply chain expert.
Why Choose ShippingTree?
ShippingTree fulfillment services are designed to provide you with a complete, full-service ecommerce order fulfillment platform.
We take the hassle out of management and shipping by allowing you to control everything from the innovative ShippingTree dashboard.
Here are just some of the ways we make ecommerce fulfillment simple.
Inventory Management
Businesses with large product ranges can find inventory management chaotic and confusing.
Our user-friendly dashboard enables you to see how much of a specific product we have at our order fulfillment center in real-time. We can also send you alerts when supply levels are running low.
Payment Platform
In the modern world of ecommerce, we understand that fulfillment companies need to play nice with all manner of platforms.
Keep your orders moving with our integrations. Whether you work on a subscription-based model, sell on Shopify, or do most of your business on Amazon, we ensure that you can sell wherever your customers are.
Bundling and Subscription Boxes
Get more value from your customers with upselling. Bundle different products together and ship them coast-to-coast in as little as two business days with ShippingTree.
Our shipping fulfillment services are more than capable of handling product bundles and subscription boxes.
Omnichannel Fulfillment
Tired of warehouse fulfillment services not catering to your needs?
With ShippingTree, we provide full omnichannel fulfillment. Now you can manage all your sales channels from a single dashboard.
Our ecommerce solutions cater to all the major marketplaces, including Walmart, eBay, Shopify, and even your very own website.
Branded Packaging
Complete a memorable customer experience with branded packaging. Throw away those boring brown boxes and brand every sale.
Whether you just want a pretty box or you want to add some marketing materials to every order, our supply chain experts can make it happen.
Integration
Modern ecommerce requires flexibility. We are the shipping partner who plugs into the whole ecommerce ecosystem.
Whether you’re working with ERPs like Netsuite or shopping carts from Magento and WooCommerce, ShippingTree works with you, not against you.
We designed the ShippingTree platform to make your life easier. You have full control and visibility into everything happening in our warehouse–yep, it’s really that simple.
Maybe you’re not a supply chain expert. Perhaps you have no experience in logistics. With ShippingTree, you don’t have to be.
Making ecommerce Fulfillment Simple with Shipping Tree
Guarantee an epic customer experience by outsourcing your online order fulfillment to ShippingTree.
We offer tailored services to each of our customers, so you only pay for what you really need. Our omnichannel order fulfillment services are designed to ensure we’re the only ecommerce fulfillment center you’ll ever need.
Two-day customer service, full marketing channel support, and a remote, real-time dashboard are all guaranteed to make fulfillment for your ecommerce operation simple.
If you’re ready to make ecommerce easy, contact our team to get started.
